Privacy Policy

Effective Date: July 7th of 2025

This Privacy Policy outlines how Oasis Outdoor Living LLC (“we,” “our,” “us”) collects, uses, and protects your personal information, as well as our policies on media usage and payment terms. By using our services or website, you agree to the terms outlined below.

1. Company Information

Business Name: Oasis Outdoor Living LLC
Business Email: oasisoutdoorlivingllc@gmail.com
Legal Jurisdiction: Commonwealth of Kentucky, United States

2. Information We Collect

We may collect the following types of personal information:

Contact Information – Name, email address, phone number, and mailing address

Service-Related Information – Property address, service preferences, and project details

Communication Records – Emails, texts, call summaries, and customer service interactions

Images & Media – Photos and videos of completed work (see Section 9)

Technical Information – IP address, browser data, pages visited, and device information

3. How We Use Your Information

Collected information may be used to:

Provide landscaping and property maintenance services

Communicate about appointments, quotes, and project updates

Process payments and send receipts

Improve our website and customer experience

Promote our services through media and marketing channels (see Section 9)

4. Data Sharing and Disclosure

We do not sell your personal data.

We may share information in the following situations:

With service providers acting on our behalf (e.g., payment platforms)
To comply with legal obligations, subpoenas, or government requests

As part of a business transaction, such as a merger or acquisition

5. Photography and Property Media Use

We may take photos and videos of your property before, during, and after service for documentation and marketing purposes.

We will avoid capturing identifiable personal information such as faces, license plates, or addresses unless prior consent is given.

If you do not wish for photos of your property to be used in marketing, please notify us in writing at oasisoutdoorlivingllc@gmail.com.

6. Data Security

We implement reasonable safeguards to protect your information from unauthorized access or misuse. However, no online or physical system can guarantee 100% security.

7. Your Rights

You may request to:

Access, correct, or delete personal information we have about you
Opt out of promotional messages or media use

Review or modify consent agreements regarding photos or service record

Contact us at oasisoutdoorlivingllc@gmail.com to make a request.

8. Media Policy

Oasis Outdoor Living LLC reserves the right to document work performed via photo or video, which may be used for:

Marketing and promotional materials

Social media content

Website galleries or educational material

Project documentation and service logs

We respect our clients' privacy and will never use content that includes faces, personal identifiers, or client information without explicit permission.

You may opt out of media use by submitting a written request to oasisoutdoorlivingllc@gmail.com prior to the commencement of service.

9. Payment Policy

Payment terms for each service will be defined in the applicable Service Agreement. Oasis Outdoor Living LLC reserves the right to accept payment under the following terms:

Accepted Forms of Payment:

Cash: U.S. dollar bills

Certified Checks: Personal checks or cashier’s checks

Digital Payments: Using widely recognized platform Square

Payment Terms:

All payment terms must be reviewed and agreed upon in writing prior to the start of any work.

Invoices will specify the due date and applicable payment methods.

Failure to submit payment by the agreed-upon date may result in service delays or late fees as outlined in the Service Agreement.

Digital receipts will be provided upon completion of payment.

If you have questions about billing or need to request an alternative payment method, please contact us at oasisoutdoorlivingllc@gmail.com.

10. Policy Changes

We may update this policy from time to time. We reserve the right to change this policy without written notice. The most recent version will always be available on our website, with the effective date noted above.